Mavikov™ is operated by Shanghai Tulin'er Network Technology Co., Ltd. | Legal Representative: Chen Zhiwang
Registered Business Address: 1st Floor, No. 212, Lane 425, Fuyong Road, Songjiang District, Shanghai | Email: service@mavikov.com
Customer Assistance
Mavikov™ customer care is available for questions involving product details, sizing, existing orders, shipping information, returns, incorrect items, or website policies.
Customer Support Email: service@mavikov.com
Telephone: +86 13971439227
Customer Service Hours: 8:00 AM–10:00 PM
For questions about an existing order, please include your order number and a clear description of the matter.
When an inquiry involves a damaged, defective, or incorrect item, we may request photographs or other relevant information so that the issue can be reviewed accurately.
Before Sending a Return
Please contact us before returning merchandise.
Our registered company address is not automatically a return warehouse. Once a return request has been reviewed and approved, our team will provide the correct destination and applicable return instructions.
Sending an item without receiving instructions first may result in delays.