Mavikov™ Clothing Store

FAQ

Find store information, customer-care details, and the policy content for this page in one clear place.

Store Operator

Shanghai Tulin'er Network Technology Co., Ltd.

Legal Representative Chen Zhiwang
Business Type Clothing Store

Mavikov™ is operated by Shanghai Tulin'er Network Technology Co., Ltd., an online clothing retailer providing product information, order support, and customer service for the Mavikov™ store.

Customer Care

Customer Service

For questions about orders, sizing, products, delivery, returns, or store policies, please contact our customer service team using the details below.

Service Hours 8:00 AM–10:00 PM
Business Address

Registered Office

1st Floor, No. 212, Lane 425, Fuyong Road, Songjiang District, Shanghai

This address is provided for business identification and official correspondence.

Policy Information

FAQ

Mavikov™ is operated by Shanghai Tulin'er Network Technology Co., Ltd. | Legal Representative: Chen Zhiwang
Registered Business Address: 1st Floor, No. 212, Lane 425, Fuyong Road, Songjiang District, Shanghai | Email: service@mavikov.com

What does Mavikov™ specialize in?

Mavikov™ is an online clothing store offering apparel for everyday and seasonal wardrobes.

How should I select a size?

Review the size information and measurements shown on the relevant product page. Different garments may use different cuts or proportions.

Why might the color look slightly different?

Screen settings, lighting, fabric texture, and ordinary production variation can create minor differences in appearance.

Can an item be returned?

Eligible items may be returned within 30 calendar days after delivery, subject to the conditions in our Return Policy.

What happens if I receive an incorrect or damaged item?

Email service@mavikov.com with your order information and supporting photographs where relevant. The issue will be reviewed and an appropriate solution will be provided.

Can I send a return to the company address?

Not unless our support team specifically instructs you to do so. Approved returns may be handled through a separate return-processing location.

Where can I ask additional questions?

Customer enquiries may be sent to service@mavikov.com.